Shipping policy
SHIPPING POLICY
Last updated: April 2026
Free shipping — always
At JARO, you never pay shipping costs.
No minimum order value.
No hidden costs.
Simply free — always.
Because we believe a premium
experience starts the moment
you place your order. Not only when
you open the package.
Article 1 — Processing time
We process orders on business days
from Monday to Friday.
Processing time: 1–2 business days.
You will receive a confirmation email
once your order has been processed and
a second email with your tracking number
once the package has been shipped.
Article 2 — Delivery time
Delivery time may vary by product
and is stated on the product page.
Most products are delivered
within 3–5 business days after shipping.
The maximum delivery time is 12 business days.
Please check the product page of your
item for the exact delivery time.
Article 3 — Shipping costs
Free shipping on all orders.
Always. No exceptions.
Article 4 — Shipping area
We currently ship only
to addresses within the Netherlands.
Article 5 — Track your order
Once your package has been shipped,
you will receive an email with a tracking number.
You can use this to track your order
via the carrier’s website.
You can also track your order via
our tracking page:
→ jaroofficial.com/apps/parcelpanel
Article 6 — Package not received
Have you received a notification that your package
has been delivered, but you have not
received anything? Please first check:
— Whether the package was delivered to
a neighbour or nearby pickup point
— Whether the delivery driver left
a notice
— Whether the address was entered correctly
when placing your order
Have you still not received anything
after 12 business days, or are you unsure
what to do?
Please contact us:
📧 support.jaroofficial@gmail.com
We reply within one business day
and will help resolve it for you.
Article 7 — Customs and import duties
Because we currently ship only within
the Netherlands, no customs fees or
import duties apply to your order.
Questions about your order?
Please contact us via:
📧 support.jaroofficial@gmail.com
We reply within one business day
and are happy to help.
JARO — Timeless. Refined. Yours.